Is it time for us to stop using the word “casino” when describing a property that has more to offer the customer?
Understanding that the smaller casino floor of the future may help to better define the entire property experience.
I was a panel member at a city planner’s conference in Philadelphia this past fall. The session was about the future of casino gambling in Pennsylvania. A member of the audience asked me, “Is it time for us to stop using the word “casino” when describing a property that has so much more to offer the customer?”
My response was yes. Here on the east coast of the US it is definitely an over- used phrase to generically describe a property.