Featured Editorials

AGEM Seeks Growth Outside North America

                     AGEM Seeks Growth Outside North America

Tracy Cohen is AGEM’s Director of Europe.  Jack Bulavsky caught up with her at G2E Las Vegas.

Tracy Cohen is Director of Europe of the Association of Gaming Equipment Manufacturers (AGEM), a trade organization comprised of the top international gaming suppliers. Its mission is to further the interests of its members around the world. She also serves as Marketing Manager for TCSJOHNHUXLEY, the leading casino gaming equipment manufacturer and supplier with 10 offices worldwide. With more than 20 years experience in design and marketing communications for the international casino and gaming industry, Cohen oversees global trade shows and events, Public Relations, advertising, sales and marketing communications and product launch activities.

ICE’s Rebecca Harris joined the team, embracing the challenge to raise money for the Responsible Gambling Trust. Here is a diary of her expedition to the summit.



Day 1

Today is the first day of the adventure, kind of. I spent the morning packing and repacking my bags, checking my equipment lists to make sure that I hadn't forgotten anything, then unpacked and repacked one last time to make sure. I arrived at London Heathrow and meet with my group, most of whom are strangers. It’s a little weird to think that I'll be heading up Africa's largest mountain with them, but they all look like a great bunch of people. Just have to get through customs first.

'Gambling Professor Explains British Casino Culture'

Dr Mark Griffiths on UK Gambling: “We aren’t unique. But we’re relaxed and tolerant.”

Sam Miranda sat down with Professor of Gambling Studies at Nottingham Trent University and co-founder of GamCare Dr Mark Griffiths to discuss the British gambling industry. Topics ranged from casino culture to operator responsibilities. Casino Life’s Sam Miranda has the scoop…

By Dr Mark Griffiths’ own admission, his path into gambling-related academia was “boring.” He was given three options for his PhD – gynaecological psychology, face processing and gambling.

Johnny Rockets Makes Vacations Even More Memorable

restaurant franchise

Johnny Rockets Makes Vacations Even More Memorable

James R. Walker is Chief Development Officer for The Johnny Rockets Group, Inc.  He spoke (did not sing) to Jack Bulavsky, Special Assignment Correspondent for Casino Life.

            James R. Walker has more than 20 years of experience in franchise development including serving as Chief Development Office for the Florida-based Beef ‘O’ Brady’s and The Brass Tap concepts. He previously served in the same capacity for Fresh Brands, the parent company of Baja Fresh, Sweet Factory, La Salsa and Canyon’s Burger. Walker also served as National Director of Operations for AFC Enterprises/Cinnabon, Inc. He attended the New England Culinary Institute and received his Masters in Business Administration from Duke University’s Fuqua School of Business.

Casino Players Take to Bingo Rooms

Players Enjoy Bingo Slots Games 

Casino players are opting to enjoy online bingo rooms which feature a wide range of exciting games to play.

Most of us don't typically associate online bingo rooms with hip, hot and happening gaming attractions. The fact of the matter is that today's online bingo rooms offer precisely that – especially the good ones. Gone are the days when bingo was considered a fuddy-duddy game; today's quintessential bingo player is chic, suave and sophisticated and ready to roll. Consider the wide range of exciting online bingo games available to players in 75 ball, and 90 ball bingo. Other fine attractions include progressive jackpot bingo games with rollovers. All in all, players enjoy red carpet treatment from inception to cash out and that's just the beginning.

Perseverance Pays Off

Perseverance Pays Off

Scott Butera, Chief Operating Officer & President, Foxwoods Resort Casino talks to Glyn Thomas about recent challenges that have been met - with sleeves rolled up and determination.

Could you provide details on how the year has been for Foxwoods?

This year, Foxwoods has gone through a significant transformational stage that’s been incredibly exciting.

Casino Secret Shopper


One of the specific contracts we enjoy the most is our Casino Secret Shopper program but making a change for the better within a casino business doesn’t always mean we will retire early.

We (not always secretly) are engaged by the casino owner of a land-based or online casino who feels that they are doing a good job but wishes to know if they can do better.

The two industries are very different but our extensive backgrounds give us the edge in knowing what we are looking for in both fields.

Poker Tips: Online and Real-Life By Simon Fitzpatrick 11.12.13


Poker Tips: Online and Real-Life

By Simon Fitzpatrick 11.12.13





It seems that everyone and their grandmother is playing poker these days, whether online, in a casino or round the kitchen table. Whether you’re new to the game or you’ve been playing a while, a few tips never hurt anyone – especially as a refresher course. If you play a lot it’s easy to fall into bad habits, so here’s a recap of fundamental strategies. We’ve concentrated on Texas hold ‘em because of its popularity, though of course many of these ideas will translate to other poker games.

Blithe Spirit


Blithe Spirit

Pat Crofts brings a youthful attitude to Muscogee Creek Nation Casinos, interview by David McKee

Pat Crofts, CEO of the Muscogee Creek Nation Casinos, recently estimated the reach of Tulsa-area tribal casinos at 50-70 miles. He’s hoping to expand that radius exponentially with the expansion of River Spirit Casino into a Vegas-worthy destination property. The $335 million project will add a 22-story, 500-room hotel, additional food and beverage outlets, 1,500 parking spaces and enlarge the gaming capacity, just for starters.

Right Place Right Time Interview with Austrian Gaming Industries Managing Director Jens Halle by Glyn Thomas

It’s been almost a year since we last caught up with you and at that time you were busy setting up your new home in Fort Lauderdale – are you all settled in? Anything you miss from back home?

Is it almost a year? It really seems like just yesterday that my family and I took up residence in Florida and since I started on what is a huge professional challenge. What is the Latin expression? Tempus Fugit (‘time flies’). That has certainly been the case, as based on my experience to date.

The challenge was, and is, in two parts. Firstly, to base myself closer to Novomatic’s hugely successful and ever expanding business in central and south America and thus make the task of  directing and assisting the activities of our many subsidiary companies throughout the region easier, from a logistics point of view.