What: March is Problem Gambling Awareness Month (PGAM), with this year’s theme focusing on “Awareness + Action.” According to the National Council on Problem Gambling, “2 million U.S. adults are estimated to meet criteria for severe gambling problems each year,” while another 4-6 million display mild or moderate gambling problems. This underscores the call to action among the gaming industry’s leadership, operators and providers to drive “Awareness + Action” around responsible gaming.
Christopher Justice, President, Global Payments Gaming Solutions and AGA Board Member believes there is a way for operators to establish contactless gaming environments that promote responsible gaming initiatives without the need to completely do away with their processes in place. Justice believes:
- Not only does cashless gaming technology possess the ability to advance responsible gaming, it can also help casinos empower guests to practice healthy gaming habits.
- While most guests practice responsible gaming habits, it is also the duty of the casino to equip patrons with resources that help minimize potentially harmful or excessive gambling activity.
- Service providers can ensure additional layers of consumer protection that fit within existing gaming regulations while enhancing responsible gaming measures, including configurable spending limits, preset “cooling off” periods, self-exclusion and more.
- Operators are keenly interested in ways to keep patrons safe and support problem gambling awareness.
Who: Christopher Justice, President, Global Payments Gaming Solutions, and AGA Board Member
Contact: Angelo D. Jones II, angelo@williammills.com, 314-504-5962
