Southend, Essex, Monday 23rd: A major £9.8m refurbishment and restoration project at Genting Casino Westcliff has now been completed, marking the culmination of a 15-month transformation that has revitalised one of the area’s most-loved entertainment venues.
The extensive works began in January 2025 following the discovery of RAAC in the casino’s roof. Genting committed £7.2m to fully replace the roof structure, alongside a further £2.6m investment to deliver a comprehensive interior refurbishment designed to enhance the venue’s hospitality, gaming and entertainment offering.
The project was carefully phased to allow the casino to remain open throughout the construction period, ensuring guests could continue to enjoy Westcliff’s gaming, food and drink and popular live entertainment programme.
To mark the completion of the works, the venue hosted a grand reopening event on Friday 20th March, welcoming guests to experience the newly transformed space for the first time with a celebratory evening featuring Mark Wright and Tony Roberts followed by a packed schedule of entertainment and events.
The refurbishment delivers a striking transformation inside and out, unveiling a contemporary new lounge bar, revitalised entertainment space, and an updated food and drink offer with a fresh menu — collectively setting the stage for an enhanced guest experience and a new chapter for the venue.
A new Electronic Gaming Lounge has also been introduced, featuring additional slots and e-tables, while the redesigned layout now includes two dedicated reception areas – one serving the hospitality side of the venue and one for the gaming floor – helping streamline arrivals and improve the overall guest experience.
The investment represents one of the most significant upgrades in the casino’s history, ensuring the venue remains a major destination for entertainment in the Southend area for years to come.
Stuart Green, General Manager of Genting Casino Westcliff, said, “We are incredibly proud to see this major restoration project come to life. This has been a once-in-a-generation investment in Westcliff and in the future of entertainment here on the Essex coast.
“I’d like to thank our loyal customers for their patience and support throughout the works. Keeping the venue open during the construction was very important to us, and we’re grateful that so many guests continued to enjoy everything Westcliff has to offer along the way.
“The finished result is fantastic. It’s still the Westcliff our customers know and love, but elevated with a beautiful new interior, improved facilities and even more space for entertainment, dining and gaming. We were delighted to celebrate the reopening with special guests on Friday, just a snippet of the exciting lineup of entertainment we will be able to put on in our fantastic new venue.”
The newly restored venue will continue its busy programme of live entertainment, events and dining experiences throughout 2026.
