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The player comes first : DR Gaming Technology Cashless Systems

Cashless-gaming expert Jurgen De Munck expounds on the casino of the near future by David McKee

We’ve learned a few things from the Covid-19 pandemic. One is not to underestimate the importance of conventioneers. Another is that the cashless casino cannot arrive soon enough. As American Gaming Association President Bill Miller said, “At last year’s Global Gaming Expo, I challenged the industry to enable payment choice on the casino floor. And I’m proud to report that we’ve made tremendous progress. Regulators in Nevada and Pennsylvania recently approved new rules to permit digital payments in their casinos—a huge breakthrough. We anticipate movement soon in New Jersey, Indiana and Iowa.”

Continued Miller, “tribal casinos like Hard Rock and San Manuel are already successfully using digital payment technologies. Every day, I’m seeing suppliers announce new, innovative payments products. Station Casinos launched chip and pin debit solutions through ACS Play On at all their Nevada properties. Gaming leaders—like Konami, Everi, IGT—have all rolled out new digital payments products … All of these innovations will help limit the spread of COVID-19 – and accelerate gaming’s modernization.”

The AGA prexy explained, “Payment modernization is not only about customer convenience. It also promotes responsible gaming by helping players set budgets, limit playing time, and closely track play. And it helps casinos follow the money, a key component of our anti-money laundering efforts.”, Going cashless has been the quiet goal of the industry for some time but Hollywood Casino Toledo General Manager Justin Carter made headlines at Global Gaming Expo by saying, “We can’t move to a cashless environment soon enough

To view the entire exlusive interview please click here

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